Telus Corp. wants to pass the burden of credit card fees to customers by planning plans to add a 1.5 per cent “processing fee” beginning this fall.
In a letter addressed to the Canadian Radio-television and Telecommunications Commission, Telus says the intention of the surcharge is “to cover the processing costs that credit card payments incur” and would apply to existing and future customers outside Quebec.
The letter seeks approval from the regulatory body to add the fee to its terms of service.
Telus competitors –Rogers, Bell, and Videotron- have not responded to requests for comment.
In a statement to The Canadian Press, the telecom giant said the average cost every month would be about $2 per customer, who can avoid the fees by choosing another bill payment option, like debit payments or one-time bank payments.
Also, Telus said the fee would not apply in Quebec or to customers of its Koodo subsidiary.
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