IBM has partnered Descasio, a cloud services provider in West Africa, to improve work productivity with the use of a messaging app.
The app — IBM Watson Workspace — has built-in Artificial Intelligence capabilities that allow sales and technical teams to create workspaces where they can collaborate on all sales activities.
According to a statement, Decasio has become a reseller of IBM’s Watson Workspace essentials in West Africa.
Decasio, while looking for an application that could enable smarter and seamless communication and help teams to focus on the strategic aspects of their business, had adopted IBM Watson Workspace to enhance its existing e-mail services and provide a smart employee collaborating tool on desktop and mobile devices, the statement added.
It stated that the app also enabled companies to reduce the time group members spend reading through conversations to obtain information relevant to them.
Speaking on the capabilities of the app, the Country General Manager of IBM Nigeria, Dipo Faulkner, said, “Organisations have seen a proliferation of tools and applications that employees use to get their jobs done at the workplace, which has often caused information overload, interruptions and difficulty getting back into the flow of productivity. What IBM Watson Workspace does is take away these pressures, allowing employees to focus on the activities that really matter.”
The Co-founder and Chief Executive Officer, Descasio, Dele Nedd, said. “One of the things that really excites us about this platform is the ease with which we can build new solutions using APIs. We are now thinking about ways we can use IBM Watson APIs to create value-added solutions such as virtual assistants, which could help to automate repetitive tasks.”.
